The Challenge: Recurring Issues and Reactive Repairs
Earlier this year, we got a call from the office manager of a growing IT company in Ahmedabad.
They had been struggling with constant minor issues — broken chairs, flickering lights, leaky washroom taps, jammed sliding doors — that were eating up their team’s time and energy.
Their problem?
They were treating maintenance as an emergency, not a system. And it was costing them
1. The Situation Before MendMate
The team was frustrated, and small issues were snowballing into big distractions.
2. Our Solution: Smart Monthly Maintenance Plan
We sat down with them to understand their routine issues and proposed a simple plan:
The team was frustrated, and small issues were snowballing into big distractions.